Wednesday, February 6, 2008

Updated Terms & Conditions

In order to improve our services, we’ve decided to modify a few terms and conditions :-

  • Once an order is made, the specified item will be reserved for 2 days only. This is to provide the customer with sufficient time to bank in or arrange COD and at the same time, provide those on the waiting list with a faster chance.
  • However, extension of reservation period may be considered, provided there is a valid reason.
  • If no payment is made after 2 days, the reserved item will be offered to the next customer in waiting.
  • Refunds or replacements are allowed for damaged goods that are reported within a week from the date of purchase.
  • Refunds or replacements are only allowed if evidence of damage is provided (e.g. a photo).
  • The buyer is responsible for the shipping cost incurred in the process of obtaining refund.

So, hopefully these new and improved T&C will make things better for both parties. It’s all about the Win-Win! ;)

Thank you in advance for your cooperation.

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Name:
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Name of Item :
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