Wednesday, February 6, 2008

Updated Terms & Conditions

In order to improve our services, we’ve decided to modify a few terms and conditions :-

  • Once an order is made, the specified item will be reserved for 2 days only. This is to provide the customer with sufficient time to bank in or arrange COD and at the same time, provide those on the waiting list with a faster chance.
  • However, extension of reservation period may be considered, provided there is a valid reason.
  • If no payment is made after 2 days, the reserved item will be offered to the next customer in waiting.
  • Refunds or replacements are allowed for damaged goods that are reported within a week from the date of purchase.
  • Refunds or replacements are only allowed if evidence of damage is provided (e.g. a photo).
  • The buyer is responsible for the shipping cost incurred in the process of obtaining refund.

So, hopefully these new and improved T&C will make things better for both parties. It’s all about the Win-Win! ;)

Thank you in advance for your cooperation.

COD & Shipping

Hello shoppers ;)
We've revised our shipping costs and now, shipping within West M'sia only costs RM4! Did I mention that our shipping is done via Citylink. So you can rest assured your beloved item will arrive safely in your hands. No offence to Pos Msia :P

Shipping Costs
  • West M'sia (Citylink): RM6 RM4
  • East M'sia (Poslaju) : RM8

**Shipping costs for bulky items (e.g shoes) may vary
**Citylink should take no more than 2 days for the item to arrive at its destination.
**Tracking code regarding the status of the delivery can be supplied upon request with no additional charges.

COD Charges

  • Free: Taman Tun Dr Ismail, Bangsar, Bukit DamansaraBandar Utama
    Preferred Meet up Point - 1 Utama, Centerpoint, The Curve, Mid Valley, HELP University College
  • RM3: Damansara Utama, Damansara Jaya
  • RM5*: Kota Damansara, SS2
  • RM7*: Subang Jaya, Bandar Sunway

*COD prices are negotiable for purchases of 2 items or more (applies to only RM5 and RM7 areas)

* We try our best to provide a wider range of COD venues, therefore we hope you understand why we charge RM7 for certain venues. Do note that we offer venues that are FOC ;)

Order Form

Name:
Email Address:
Contact No :
Name of Item :
Colour of Item :
Size :
Preferred Method of Delivery :
Mailing Address (if you chose postage) :
COD venue :
COD date (must be within 3 days after order) :
COD time (e.g 1 pm)
Gift wrapping? *optional* pretty paper bag (clothes)
small gift box (accessories)
No, thank you
Additional comments :

create form